Legal

Privacy Policy

Last updated: 13 October 2026

The short version

Your chat history stays on your Mac. We don't upload it when you sign in.
We only send what's needed to answer you. That covers your question, your voice recording, and a screenshot or selected text only when you ask about them. These go through our servers to the AI services that produce the answer.
We don't sell your data, show you ads, or use your content to train our own AI models.
Payments are handled by Dodo Payments. We don't store any card or payment details.
You're in control. You can delete your account from inside the app at any time.

1. Who we are

Bibbles is a macOS companion app with push-to-talk, dictation, chat, spoken replies and on-screen guidance. It is operated by Bibbles ("Bibbles", "we", "us"), at bibbles.in. This policy explains how we handle personal data when you use the Bibbles app, your Bibbles account and this website.

We process your personal data as the data fiduciary (data controller) for the purposes described here, in line with the data protection laws that apply to you, such as the GDPR.

2. What we collect

Account information

Your email address, and a password stored only in hashed form by our authentication provider.
If you sign in with Google or Apple: the basic profile details they share with us, usually your name and email address.
Your plan (Alpha, Sigma or Omega), subscription status and its start, renewal and end dates.

What you send when you use Bibbles

Questions and messages you type or speak, and the recent messages of that conversation that give the answer context.
Voice recordings. Audio is recorded only while you hold the push-to-talk or dictation keys. It is uploaded after you release them, so it can be turned into text.
Screen images. These are sent only when you ask about your screen or circle an area. We send the relevant capture or crop. Bibbles' own windows are excluded.
Selected text. When you ask Bibbles to explain or rewrite something you've selected, we send that text. Before it would send more (for example, a whole document or a screenshot to fix text), Bibbles shows you exactly what will be sent and asks first.
Files you attach to a chat, such as text or searchable PDFs.
Text to be spoken, if you turn on spoken answers.
Web searches you ask for, and city names for weather questions.

Usage and technical information

Counts of what you've used (asks, deep tasks, screen help, dictation time and similar) to apply your plan's monthly limits.
Basic request records, such as time, feature used, success or error, and app version. We use these to run, secure and debug the service.
Standard network data such as IP address, which our hosting provider handles to deliver requests and protect against abuse.

Payment information

When you buy a plan, checkout is handled by Dodo Payments. They collect your payment details and billing address. We receive only what we need to manage your subscription: a customer reference, the plan, the amount, the payment status and the dates. We do not store any card or bank details on our systems. Your payment details stay with Dodo Payments.

Support

If you email us, we keep the message and our reply so we can help you.

3. What stays on your Mac

A lot of Bibbles works locally, and that data is not sent to us:

Your chat history and saved conversations.
Your technical vocabulary, approved corrections and dictation correction reports.
On-device text recognition (OCR) of screen captures, done by macOS.
Doodles you draw on screen, and setup-tutorial captures (used once and discarded).
Your settings, and the local "minutes saved" estimate. No transcript is stored for that estimate.

Signing in does not upload your local chat history. You can clear it at any time in Settings → Clear Chat History.

4. Mac permissions

Permission	Why Bibbles asks
Microphone	To record your voice while you hold the push-to-talk or dictation keys.
Screen Recording	To capture your screen, or the area you circle, when you ask about something on it.
Accessibility	To notice the Bibbles keyboard shortcuts, read text you've explicitly selected, and type dictation or written text into the app you're using.

Bibbles watches only for its own shortcut keys. It does not record your keystrokes or what you type elsewhere. You can turn off any permission in System Settings → Privacy & Security; features that need it will then stop working.

5. How we use your data

To provide Bibbles: answering questions, transcribing speech, explaining your screen, searching the web, speaking answers and carrying out the Mac actions you ask for.
To run your account and plan: sign-in, applying usage limits, billing, renewals and plan changes.
To keep Bibbles safe and working: preventing abuse and fraud, fixing errors and measuring performance.
To communicate with you about your account, payments, important changes and support requests.
To meet legal obligations, such as tax and accounting records.

We do not sell your personal data, use it for advertising, or use your content to train our own AI models.

We process your data to perform our contract with you (providing the service you signed up for) and on the basis of your consent, which you give when you use a feature or grant a permission. We may also rely on our legitimate interests in keeping the service secure, and on legal obligations. You can withdraw consent at any time; see your rights.

6. How long we keep data

Account data: for as long as your account exists. It is deleted when you delete your account.
Request content (messages, audio, screen images): processed to produce your answer, and not kept by Bibbles afterwards. Our providers may keep it briefly under their own policies, for example for safety and abuse monitoring.
Usage counts and request records: up to 12 months, to apply limits, prevent abuse and fix problems.
Billing and subscription records: for as long as tax and accounting laws require, even after you delete your account.
Local data on your Mac: until you clear it or uninstall Bibbles.

7. Your rights and choices

Depending on where you live, you have the right to:

access the personal data we hold about you, and get a summary of how it's used;
correct or update it;
delete it: use Settings → Account → Delete account in the app, or email us;
withdraw consent, or object to or restrict certain processing;
receive your data in a portable format, where applicable;
nominate someone to exercise your rights if you die or become incapacitated;
complain to a data protection authority, such as the one in your country.

To use any of these rights, email support@bibbles.in. We'll respond within 30 days, and we may need to confirm your identity first. Cancelling a paid plan is separate from deleting your account; see our Terms.

8. Security

We protect your data with encryption in transit (HTTPS), sign-in sessions stored in the macOS Keychain, access controls on our database, and no AI provider keys inside the app. No system is perfectly secure. If we learn of a breach that affects your personal data, we'll notify you and the authorities as the law requires.

9. International transfers

Our providers may process data in the United States, the European Union and other countries. When data leaves your country, we rely on providers' contractual and security commitments to protect it as this policy describes, and on the transfer rules of applicable law.

10. Children

Bibbles is not meant for children. You must be at least 18 years old to use it, or have the consent of a parent or legal guardian where the law allows. We don't knowingly collect data from children. If you believe a child has given us personal data, contact us and we'll delete it.

11. Changes to this policy

We may update this policy as Bibbles changes. When we do, we'll change the date at the top. If a change is significant, we'll also let you know in the app or by email before it takes effect.

12. Contact and grievances

Questions, requests or complaints about privacy: support@bibbles.in.
Grievance officer: support@bibbles.in. We aim to resolve grievances within 30 days.